Response time
Personal reply within 48 hours — including weekends.
Worldwide
Delivery to over 40 countries, customs-cleared with provenance documentation.
Languages
Consultation in English, German and Afrikaans.
Certificates
Every shipment includes lab and origin certificate.
Contact & Inquiry
Start a
conversation
Whether a first inquiry, sample order or long-term supply partnership — we welcome hearing from jewelers. Every request is answered personally.
📍 Karibib, Erongo Region · Namibia
Response time
Within 48 hours
Trade customers only. Reply within 48 hours.
Questions & Answers
What jewelers
want to know
The most common questions from two decades of trade. Your question isn’t here? Write to us directly.
No. As a sample partner you can request single stones. For collection partners we recommend parcels from 10 ct; for exclusive partners we arrange annual allocations.
No. All our tourmalines are 100% untreated — no heat, irradiation or coating. Every stone ships with a lab certificate confirming natural color.
Yes. On request we send sample stones for on-site physical inspection. The final shipment only proceeds after your approval.
Insured, customs-cleared and worldwide — within 5–10 working days of approval. Accompanied by provenance and quality certificate.
First orders by prepayment. Existing customers receive individual terms — including volume discounts and payment targets, depending on the partnership model.
Yes. Every stone is fully traceable — documented from mine, region and extraction date through to export. Provenance is part of the accompanying certificate.